If it’s well past the expected date of delivery, or tracking shows your parcel was delivered but you don’t actually have it, just get in touch — we’re here to help. Send us an email at hello@periodaisle.com with your order number and we’ll be glad to assist.

We are NOT responsible for orders delivered to an incorrect address supplied by the sender, so please check your shipping address twice before you complete your order. The customer is responsible for providing accurate shipping details at the time of checkout, and once an order has shipped, no changes can be made to the address.